Thank you for shopping with Elite Perfume. We strive to provide a smooth and reliable delivery experience for our valued customers. Please read the following details regarding our shipping and delivery policy:
Delivery Areas
We currently provide delivery to all emirates of the United Arab Emirates. International shipping service will be launched soon — stay tuned for upcoming updates.
Delivery Time
Orders within the UAE: Delivery usually takes 1 to 3 business days after order confirmation.
Pre-orders or special orders: May take additional time, and you will be notified of the expected delivery date.
Deliveries are made from Sunday to Thursday (excluding public holidays).
Shipping Fees
Free delivery: For orders exceeding [Enter amount] AED.
Small delivery fee: Applied to orders below the minimum free shipping threshold.
Shipping fees (if any) will be displayed on the payment page before confirming the order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp to follow your delivery status.
Delivery Terms
Please ensure that your address and contact information are correct to avoid any delays.
If the delivery company cannot reach you, delivery may be rescheduled for another day.
Delivery times may vary in some cases due to weather conditions, increased demand, or emergency circumstances.
Damaged or Lost Orders
If you receive a damaged or incorrect product, please contact customer service within 48 hours of receiving your order. The case will be reviewed and product replacement or refund will be arranged as appropriate.
